The Academy foundation module
Delirium in 30
Learn the essentials of delirium care in 30 minutes.
Recognise a new change. Know when to seek help. Provide care that supports the person.
For staff at every stage of training. The shared course covers adult care in general wards, emergency departments and care homes. Work within your role and local care arrangements. Times are estimates. Take longer if you need to; you can pause and return.
Start with the eight-minute introduction to the words and ideas used here, then return to Delirium in 30.
What you should be able to do afterwards
- Recognise a new change, including drowsiness and withdrawal.
- Establish what is usual and report the time course.
- Explain how a structured assessment supports clinical diagnosis.
- Seek appropriate help and describe information needed to look for causes.
- Provide appropriate everyday care and respond to distress.
- Record, hand over and explain the plan for review and recovery.
Settings that need additional teaching
Children, intensive care, the immediate recovery room after surgery, alcohol or drug withdrawal and intoxication, and end-of-life care require relevant specialist guidance. This shared introduction does not replace that teaching.
New to healthcare? Words used in this course
- Acute
- Developing over a short time, often hours or days.
- Attention
- The ability to focus and remain involved in a conversation or task.
- Fluctuation
- A change that varies over time, for example being more alert in the morning and more drowsy later.
- Baseline
- The person’s usual mental and everyday abilities before the new change.
- Dementia
- A condition in which long-term changes in thinking affect everyday life. A person with dementia can also develop delirium.
- Observations
- Measurements such as breathing rate, pulse, blood pressure, temperature and oxygen level.
- Escalate
- Ask the appropriate person or service for more urgent or senior help.
- De-escalation
- Words and actions intended to reduce distress or a risk of harm.
- Non-pharmacological care
- Care that does not involve giving a medicine, such as reassurance or help with hearing aids.
No account is required.
Part 1 of 8 · About 3 minutes
Notice the change
Example case
Mrs Ahmed, 84, has dementia and was admitted after a fall. She usually chats, eats independently and walks with a frame.
On her second day in hospital, she is much less talkative. She is sleepy at times, responds slowly, eats little and needs more help to stand. Her daughter says the change began yesterday. At some points she seems more like herself.
These changes need prompt assessment. A person who becomes drowsy and withdrawn may have delirium, even if they are neither agitated nor complaining of confusion.
What delirium means
Delirium is a sudden change in mental functioning. The person has difficulty paying attention and thinking clearly. Their alertness or behaviour may change. Some see or hear things that others do not. Delirium develops over hours or days, usually during illness, after an operation or because of medicines or other physical problems. Symptoms may vary during the day.
The person may struggle to understand where they are or what staff are doing. Ordinary care can feel frightening. Delirium needs prompt assessment and treatment, together with care that helps the person feel safe.
Anyone who spends time with the person may notice the change first. You do not need to be able to diagnose delirium before asking for help.
Tell the nurse responsible for the person or the senior member of staff. For example: “Mrs Ahmed is much sleepier than usual and is eating very little. Her daughter says this began yesterday. Please arrange assessment now.”
If the person is very difficult to wake, has severe breathing problems or is rapidly getting worse, use your setting’s emergency response.
Sources: NICE CG103
Part 2 of 8 · About 4 minutes
Recognise different presentations
Delirium has several possible appearances. Compare what you see with the person’s usual state and ask how quickly it changed.
Drowsy or withdrawn
The person may speak less, respond slowly, lose track of a conversation, move less or stop eating and drinking as usual. This is often called hypoactive delirium.
Restless or agitated
The person may be unable to settle, pull at bedding or try to leave. This is often called hyperactive delirium. Some people have both patterns at different times.
Watch for reduced engagement
Describe the man’s actions and response. Consider what information is still needed about his usual state and when the change began.
Text alternative
An older man holds a spoon above a bowl but does not eat. A nurse asks whether he will try some soup. He responds slowly. The scene illustrates reduced engagement. It does not establish a diagnosis or swallowing safety. Check alertness and the individual swallowing plan before oral intake.
In this simulated scene, the man engages little with the meal and the staff member’s question. In practice, seek information about whether this is new and assess for illness or other causes. Reduced responsiveness may also require emergency assessment.
Some people with delirium see or hear things that others do not. These experiences are called hallucinations. Some develop frightening beliefs, such as believing staff intend to harm them. Neither agitation nor hallucinations are required for delirium. Their absence should not reassure you when someone has a new change.
| Feature | Delirium | Dementia |
|---|---|---|
| Usual onset | Hours or days | Usually months or years |
| Attention and alertness | Often change; may vary during the day | Depend on type and stage; compare with the person’s usual state |
| A sudden deterioration | Needs prompt assessment | Assess for delirium or another acute problem |
Delirium and dementia often occur together. If it is difficult to distinguish them, assess and manage possible delirium promptly. A more settled hour does not exclude it.
Sources: NICE CG103
Part 3 of 8 · About 5 minutes
Find out what is usual and assess
Baseline means the person’s usual abilities and behaviour before this change. Ask the person where possible. Family, carers, familiar staff and records can help you establish what is usual, when the change began and whether it has varied.
Ask someone who knows the person
Example case
After his wife’s operation, Mr Singh says she has become suspicious and struggles to follow conversation. Staff ask how she was before admission. He describes her usual memory, conversation and daily activities, then explains when the new change began.
Consider: What information about her usual state and the time of change would you record? A new problem after an operation should prompt clinical assessment.
What is the person usually like? What has changed, and when did it begin? Has the change varied during the day?
Use a structured assessment appropriately
The 4AT is a brief assessment used to help detect possible delirium and cognitive impairment. Cognitive impairment means difficulty with mental abilities such as attention or memory. The final diagnosis requires clinical assessment.
Use the assessment recommended for your setting and follow its current instructions. Staff who administer it need to be competent to use and interpret it. If this is outside your role, report the change and ask for assessment. Urgent care should proceed while the team assesses delirium.
The 4AT has four parts:
- Alertness.
- Four questions: age, date of birth, place and year.
- Attention, tested with Months Backwards.
- A recent change in mental functioning, or variation in that change.
The months backwards task
Use the official 4AT instructions to ask the person to name the months backwards, starting at December. Score the response using those instructions. This is one part of the assessment; the other items and the history remain necessary.
| Score | Interpretation |
|---|---|
| 0 | Suggests no delirium and no moderate-to-severe cognitive impairment. Neither is definitively excluded. |
| 1–3 | Suggests cognitive impairment. Interpret with the history and clinical findings. |
| 4–12 | Suggests possible delirium. Arrange clinical diagnostic assessment. |
Help the person hear and understand. Check hearing aids and glasses, use an interpreter when needed, and account for difficulties speaking or understanding language. A communication barrier needs attention before you interpret performance.
Scoring when the person is unable to attempt a task
The 4AT provides scores for someone unable to attempt the cognitive items because of illness, drowsiness or severe inattention. Follow the official guide; do not abandon the assessment. The guide also explains interpretation in severe dementia.
Which tool in critical care?
NICE recommends CAM-ICU or ICDSC in critical care and the recovery room immediately after surgery. Use the relevant specialist pathway in these settings.
Sources: Official 4AT user guide; NICE CG103;
Part 4 of 8 · About 3 minutes
Act promptly and look for causes
A new mental change needs urgent clinical assessment. Tell the responsible nurse or clinician and confirm when assessment will happen. In a care home, use the urgent medical assessment route. Do not wait for a routine visit.
Start emergency assessment and treatment immediately when needed. The team can assess delirium alongside this care.
Check the person’s immediate condition within your role. Trained staff follow their emergency assessment procedure, including checks for low blood glucose. Report the mental change and abnormal observations, such as breathing rate, pulse, blood pressure, temperature or oxygen level.
Several problems may contribute
The clinician looks for causes and treats them. Examples include infection, low oxygen or blood glucose, medicine effects, pain, dehydration, constipation and difficulty emptying the bladder. Several may occur together.
Share changes in medicines, intake, urine, bowel movements, sleep and mobility. Describe pain or distress, including facial expression when speech is difficult. Confusion alone does not establish a urinary infection.
Return to Mrs Ahmed
Her nurse finds fever and a new low oxygen level and seeks urgent medical review. The team assesses possible causes and begins treatment.
The pharmacist reviews medicines. Therapy staff assess her movement and everyday abilities. Her daughter provides the history and brings her hearing aids.
Everyone can notice, report, offer appropriate help and check that a concern has been received. Clinical assessment, investigations and prescribing depend on professional responsibilities and competence.
Sources: NICE CG103; NHS: sudden confusion
Part 5 of 8 · About 3 minutes
Help the person feel safe
A person with delirium may misunderstand their surroundings or an attempt to help. They may feel frightened while still and saying little. Ask how they feel. Watch for discomfort if speech is limited.
Approach within their view and introduce yourself. Check they can hear you. Speak calmly, give one short explanation at a time and allow a response. Explain before touching or beginning care.
“You are in hospital. I’m one of the nurses. You have been unwell, and it has made it harder to think clearly. I’ll explain what we are doing.”
Use words that fit what you know and can offer. If you promise to return, do so.
Acknowledge fear without agreeing that a threat is real. Avoid arguing or repeatedly testing memory. Ask what usually reassures the person. Involve someone familiar if the patient welcomes this.
Check for pain, thirst, hunger, a full bladder, constipation, noise and an uncomfortable position. Help the person use glasses or hearing aids. If there is an immediate risk of harm, get help and use the least restrictive safe approach under local guidance.
Medication has a limited role
Care and treatment of causes continue. Only a clinician authorised to prescribe should decide whether a medicine is appropriate. A short course of haloperidol may be considered for distress or risk when calm communication and other measures to reduce distress have failed or are inappropriate.
Haloperidol must not be used in Parkinson’s disease or dementia with Lewy bodies. It can cause heart rhythm and movement problems. The prescriber checks individual risks, uses the lowest appropriate dose for the shortest possible time, and records monitoring, review and stopping plans. Follow current prescribing guidance.
Report distress or risk, what was tried and the response. Assess distress separately from movement or noise.
Sources: MHRA haloperidol advice; NICE CG103
A survivor’s account
Listen to what Dr S says about staff spending time with a person who has delirium.
Written alternative
Dr S describes the value of staff spending time with someone who has delirium. Listening to the person’s experience is part of care throughout the illness. Consider what you could ask before beginning a procedure.
Part 6 of 8 · About 3 minutes
Provide care that reduces risk
People are more vulnerable to delirium when they are older, have dementia or another cognitive impairment, have a hip fracture or are severely ill. Support should begin before delirium develops.
Several measures together can reduce the risk of delirium in hospital. Choose measures for the person’s needs and review whether staff have been able to provide them. The same everyday needs require attention during delirium.
Food, fluid and comfort
Offer appropriate help with meals and drinks. Follow swallowing advice and any fluid restriction. Check pain, bowel and bladder needs. Report reduced intake or difficulty swallowing.
Hearing and vision
Help the person use their glasses and hearing aids. Check that the aids work and are within reach. Adapt communication to their needs.
Movement and sleep
Support movement and mobility appropriate to the person’s condition, with the assistance and equipment they need. Reduce avoidable interruptions at night while continuing necessary observations and treatment.
Familiar contact and medicines
Offer explanation, familiar contact and orientation. Avoid unnecessary moves. Ask for medicines to be reviewed by a qualified clinician or pharmacist.
A drink, a walk or a hearing aid alone does not guarantee prevention. The team needs to address the relevant problems together. A person may develop delirium despite appropriate care.
Sources: NICE CG103; Burton and colleagues, Cochrane review (2021)
Part 7 of 8 · About 2 minutes
Explain, record and support recovery
Explain delirium to the person and family using plain words. Describe what has changed, what the team is treating and how the person is being supported. Invite questions and reports of further changes.
Many people improve as the causes are treated. Recovery varies: some people have symptoms for weeks or months and need continuing support. A new deterioration still needs prompt assessment. Do not assume that it is an expected part of recovery.
During recovery, offer an opportunity to talk about frightening experiences. Discuss any continuing difficulty with thinking, sleep, movement or everyday activities. Persistent symptoms need clinical review, further assessment of possible causes and a follow-up plan.
Record the usual baseline and its source; the new changes and when they began; observations and assessment results; who was informed and when; actions and response; and who will review the person next and when.
At transfer or discharge, record a confirmed delirium diagnosis, its course, remaining difficulties, treatment changes and follow-up. Hand over review and stopping plans for medicines started for delirium-related distress. Explain the plan to the person and those supporting them. Give a named contact or service for concerns and clear advice about urgent help.
Family information is available at Delirium Support. Offer it alongside a conversation and the person’s care plan.
Sources: NICE CG103; Academy: persistent delirium
Part 8 of 8 · About 7 minutes
Check your understanding
Answer all 10 questions, then read the explanations. You can review the relevant teaching and try again. For a completion certificate, score at least 8 out of 10 and answer both urgent-action questions (2 and 10) correctly. Review and correct any missed urgent-action answer.
This is a formative check of understanding.
Keep patient names and identifying details out of this box.
The name and reflection remain in this page and are not saved when it closes.
Certificate of completion
Delirium in 30
Completed the teaching and assessment requirements and confirmed review of answer feedback.
Planned study time: 30 minutes · Course version 1.0 · Delirium Academy
This certificate records completion of the online course.
Open the printable practice card
Further learning after this course
After this foundation, choose the topic you need: safety, distress and agitation, finding causes, distress, persistent delirium, communication, or 4AT practice.